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CRM Integration Services

By linking your SalesforceTM instance to ERP, OMS, or other SalesforceTM Clouds, Gemarius Cloud, one of the Salesforce Integration Partners, will enhance your SalesforceTM CRMTM data. With the use of the available web services and APIs, our team of experts can assist you in defining and outlining the integration architecture. We have a ton of expertise integrating SalesforceTM clouds to use the data and build a 360-degree customer experience because we are preferred Multi cloud experts.

Salesforce™ native Integrations

Salesforce™ has released native connectors that enable you to link two or more Salesforce clouds together, giving you a 360-degree perspective of all of your interactions with customers.

Sales/Service Cloud to Marketing Cloud

Utilizing the native connector known as Marketing cloud™ connect we can connect your Sales/Service Cloud™ with Marketing cloud™ allowing the following

  • Move data from Object such as Lead, Account, contact, Opportunities and Orders from Sales/Service to SFMC.
  • Fire a Journey in SFMC using create/update event on Sales/Service Cloud™.
  • Manage subscriber “Email” preferences between systems.
  • Send a SFMC based template from Sales/Service Cloud™.

SFCC to Marketing Cloud

Utilizing the native connector known as Marketing cloud™ connect we can connect your Sales/Service Cloud™ with Marketing cloud™ allowing the following

  • Move data from Object such as Lead, Account, contact, Opportunities and Orders from Sales/Service to SFMC.
  • Fire a Journey in SFMC using create/update event on Sales/Service Cloud™.
  • Manage subscriber “Email” preferences between systems.
  • Send a SFMC based template from Sales/Service Cloud™.

SFCC to Sales/Service Cloud™

Utilizing the native connector we can have the following data moved from SFCC to Sales/Service Cloud™

  • Customer information
  • Order and Order products
  • Products and prices

Community Cloud™ to Marketing Cloud™

Integrate community cloud™ with Marketing cloud ™to fire an email based on a community event such as

  • User joins a community
  • User creates a case
  • User buys a product
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