Hospitality

Salesforce™ Solutions for Hospitality that Enable Greater Customer Engagement

We help you ensure that your guests always have unforgettable experiences by implementing
Salesforce™ solutions for your property. Create bespoke stay
experiences for your guests using smart AI suggestions and wider
connectivity to boost customer satisfaction.

Our hospitality expertise
Our team of seasoned professionals with experience on Hospitality industry have implementation, customization and integration experience with varied complexity levels on the Salesforce™ ecosystem.

3+

Completed retail projects

3+

Average Experience

Why Salesforce for Hospitality?

As Salesforce™ allows a holistic view of the processes of your company,
it enables easy identification of trouble areas and ways to fix them.
Integrate your current systems into Salesforce™ to collate scattered important
data such as hotel accommodation details, identification details, financial information, and so on,
into one secure database. Gain access to all the data in real-time, from any
location allowing simple itinerary planning for customers.

SOLUTIONS

Salesforce™ solutions for Hospitality

Sales Cloud™

Manage customers, bookings, campaigns, inventory using custom made solutions for hospitality industry.

Salesforce CPQ™

Streamline your quote, order and renewal process using salesforce Configure-Price-Quote tool. Sales reps can create quotes using product bundles and configurations to automate repeated tasks.

Service Cloud™

Provide multiple support channels for your customers using salesforce™ service cloud, automate case assignments and provide support based on entitlements.

Marketing Cloud™

Create personalized marketing journeys and interactions using cross channel communication tools available within Marketing cloud™.

Community Cloud™

Use partner community to access and manage bookings, collaborate with customers and partners.

Customer 360 View

Utilize Salesforce native integration available between clouds to have a customer 360 view across platforms.

BENEFITS TO BANK ON

  • Stay Connected
    Leveraging marketing cloud to send trip- inspiring messages across multiple channels, accelerates revenue growth.
  • Build Customer Loyalty
    Implementing Salesforce solutions at every step, ensure a frictionless, relaxing trip for your guests, which also helps build customer loyalty resulting in repeat custom.
  • Engagement
    Use Salesforce tools to build community forums for customers to interact with other customers and share their experiences.

OUTSOURCE

We help to advise and deploy the right solution CUSTOMISED + COST EFFECTIVE + SCALEABL
Call Now!