CRM™ Managed Services

Our Salesforce CRM™ managed services

With Gemarius Cloud Salesforce CRM Managed Services, you may contract with a partner organization to handle your Salesforce™ systems proactively and strategically while offering team support for maintenance, support, development, and new features. Depending on the intricacy of your setup and continuing requirements, you can select from a variety of support alternatives.

SOLUTIONS

Comprehensive managed services include

Development

Support for development activities such as Triggers, Lightning component, VF pages, integration to external system.

Customizations

Customization activities on existing implementation including but not limited to Fields, page layouts, processes, Workflow, Lightning flow, Quick actions, custom objects, validation rules etc.

New Features

Addition of new features available in Salesforce™ which are either introduced in new release or were not utilized earlier.

Data Migration

Support on data import, export and update activities. Analytics: Create reports, dashboard, report types, scheduling of reports, export of reports etc.

Security Audit

Controlling who has access to what records and features in Salesforce™, login policies, user management etc.

Trainings

Training for internal admin, users for managing instance or adoptions trainings.

Our retail clients have benefited from the Salesforce™ in the following ways

Trusted Advisors
Through regular meetings with stakeholders your Managed service company will be able to understand your overall Salesforce™ roadmap and become your trusted advisor. We will not only support on the feature you requested but also audit and suggest the next steps for better adoption and system improvements.
One Stop Solution
Our support packages includes Consultant, Administrator, Developers and QA to manage all activities. Client gets the advantage of a single point of contact (Account manager assigned to your account) to get everything done on Salesforce™.
Economy of Scale
As your business grows, you might want to include more features or start using functionalities which were not used earlier. When you use a managed service you can scale your business up or down with nothing more than a simple discussion.
Cost Effective Since managed service plan includes all the resources you need to handle activities on your Salesforce™ instance you do not need to hire people with specific skill set which you might not need to work full time or are just needed for a short period. Manage package provides you a bucket of hours every month on a nominal cost.

OUTSOURCE

We help to advise and deploy the right solution CUSTOMISED + COST EFFECTIVE + SCALEABL

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